Continuing education your agents will actually stay awake for.

Live, in-person and virtual CE for Arizona licensees — built on doctoral research into how agent well-being drives production. Bring a class to your office for a flat fee.

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Four courses, built for the business your agents are actually in

Every course is written around Arizona practice — competing offers, failed inspections, disclosure conversations, appraisal shortfalls — not borrowed from corporate training.

Why They Picked the Other Agent

Professional Presence and the Standard of Competent Representation

Two agents sat in the same living room with the same comparables. Only one of them left with a signed listing.

Presence is not personality. It is a set of behaviors a licensee can practice: composure when a deal goes sideways, consistency across every channel a client sees, and the credibility that wins the listing appointment before the presentation starts. Participants leave with a scored baseline and a 90-day development plan.

Why it protects the consumer: A licensee who loses composure during a negotiation, an inspection dispute, or an appraisal shortfall stops representing the client well at the exact moment the client needs representation most. Presence is treated here as a competence issue, not a style preference.

Length3 hours
CreditGeneral elective
ADRE course #Pending approval
FormatIn person or live virtual

They’re Not Difficult, They’re Different

Communication Styles and the Prevention of Client Misunderstanding

The client who will not decide, the one who will not stop asking questions, the one who goes quiet for a week. None of them is the problem.

Most lost deals are communication failures wearing a different costume. Agents identify their own behavioral style, learn to read a client's style inside the first ten minutes, and adapt their presentation accordingly. Includes a Maxwell Method of DISC assessment and group debrief.

Why it protects the consumer: Most complaints against licensees begin as misunderstandings. An agent who misreads how a client takes in information leaves that client without the clarity needed to make an informed decision about their largest asset.

Length3 hours
CreditGeneral elective
ADRE course #Pending approval
IncludesDISC assessment per attendee

The Call You Don’t Want to Make

How Clear Communication Protects Clients and Closings

The appraisal came in low. You have to tell them today, and how you say it will decide whether the deal survives.

The conversations that decide a transaction are rarely the easy ones: telling a seller their price is wrong, delivering an inspection result, managing an appraisal shortfall, handling an agent on the other side who will not return a call. A practice-based session on structuring those conversations before you are in them.

Why it protects the consumer: Delay is the harm. A client who learns late about an appraisal shortfall or an inspection finding has fewer options and less time to act. Timely, clear communication is a duty, not a courtesy.

Length3 hours
CreditGeneral elective
ADRE course #Pending approval
FormatIn person or live virtual

Your Most Important Client Is You

Agent Well-Being and Its Effect on Client Service

You would never let a client miss a deadline or sign something exhausted. You do it to yourself most weeks.

Independent contractors carry risk no salaried worker carries, and it shows up in their production. Grounded in a qualitative study of Arizona agents, this session treats sleep, recovery, economic security, and work environment as business inputs — because burned-out agents make expensive mistakes on other people's largest transaction.

Why it protects the consumer: Fatigue and financial pressure show up as missed deadlines, incomplete disclosure, and rushed advice. The client bears that cost on the largest transaction of their life, which is what makes agent well-being a public-protection issue rather than a personal one.

Length3 hours
CreditGeneral elective
ADRE course #Pending approval
FormatIn person or live virtual

Class calendar

Classes are hosted by brokerages, title companies, and lenders across Arizona. Registration goes through the host — click through for details.

About the instructor

Robyne Roveccio has spent two decades in Arizona real estate as an agent, coach, and trainer. Her doctoral research was a qualitative case study of Arizona agents working under the independent-contractor structure, examining how well-being shapes performance.

What she found was straightforward and uncomfortable: agents take considerably better care of their clients than they take of themselves, and the bill for that eventually arrives inside the transaction. Flourish Real Estate Academy™ exists to treat that as a business problem with business answers, not a wellness topic.

Classes are interactive by design. Expect to write things down, talk to the person next to you, and leave with something you can use on Monday.

Doctoral research on agent well-being and performance, Roveccio (2024)
Twenty years in Arizona real estate practice
Certified in the Maxwell Method of DISC
Flourish Real Estate Academy™ is a trade name of Robyne Roveccio, PLLC
Robyne Roveccio, instructor at Flourish Real Estate Academy

Questions

How do I record these hours with ADRE?

Log in to your account on the ADRE website, choose the option to record continuing education credits, then enter the course number and the date you attended. Both appear on the certificate you receive at the end of class. Arizona will not accept more than nine credit hours in a single 24-hour period, so spread them out if you are stacking classes.

How many hours do I need?

Salespersons and non-delegated associate brokers need 24 hours every two years. Designated brokers and delegated associate brokers need 30 hours, including the three-part, nine-hour Broker Management Clinic series. Check your own record on the ADRE site before assuming — most agents have more hours logged than they think, or fewer.

What does a class cost me as an agent?

Nothing, when your brokerage, title company, or lender has hosted the class. That is how most of our dates work. If a class is open to the public, the price is listed on the calendar.

I lost my certificate.

Email us with your name and the approximate date of the class and we will send a replacement. We keep rosters indefinitely.

Can you teach at our sales meeting instead of a full class?

Yes, though a shortened session cannot carry CE credit unless it is filed and approved at that length. Tell us how much time you have and what you want covered and we will tell you honestly whether it is worth doing.

Do you teach virtually?

Yes. Live virtual classes run on the same schedule and carry the same credit as in-person sessions. The DISC-based communication styles workshop works best in person, but a virtual version is available.

PO Box 25674
Munds Park, AZ 86017

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Contact

+1 602-826-7019

Flourish Real Estate Academy™ is a trade name of Robyne Roveccio, PLLC, registered with the Arizona Secretary of State. School license and course numbers pending issuance by the Arizona Department of Real Estate. Courses are not advertised as approved for continuing education credit until course numbers are issued.